Information We Collect

When you engage with our sales training programs, we collect information that helps us provide better educational experiences. This includes your name, email address, phone number, and professional background when you inquire about our courses.

For participants in our advanced sales methodology workshops, we may collect additional professional information to tailor the curriculum to your specific industry needs. We never collect sensitive financial data or personal identification numbers.

How We Use Your Information

Your information serves several important purposes in delivering quality sales education. We use it to communicate about upcoming workshops, send relevant learning materials, and provide personalized course recommendations based on your experience level.

We also analyze aggregated data to understand which sales techniques resonate most with different industries. This research helps us develop more effective training methods, though individual responses remain confidential.

Information Sharing and Disclosure

exalorinavi does not sell or rent your personal information to third parties. We maintain strict confidentiality about our participants and their business contexts. However, there are limited circumstances where we may share information.

We work with trusted service providers who help deliver our training programs - including venue coordinators, catering services for workshops, and technical support for our online platforms. These partners only receive the minimum information necessary to perform their specific functions.

When participants choose to share success stories or testimonials, we only publish information with explicit written consent. Even then, we often anonymize details to protect business confidentiality.

Your Rights and Control

Under Australian Privacy Principles, you have significant control over your personal information. You can request to see what information we hold about you, ask for corrections to inaccurate data, or request deletion of your records entirely.

If you decide our sales training isn't the right fit, you can unsubscribe from communications at any time. We'll remove you from marketing lists within 48 hours, though we may retain basic enrollment records for educational compliance purposes.

To exercise these rights, simply contact us using the details below. We'll respond within 30 days and work with you to address any concerns about how we handle your information.

Data Security and Storage

We protect your information using industry-standard security measures appropriate for an educational organization. Our systems include encrypted data transmission, secure servers located in Australia, and regular security audits.

Physical documents are stored in locked cabinets at our Bundaberg office, with access limited to authorized staff members. Digital records are backed up regularly and protected by multiple layers of authentication.

While we implement strong security measures, no system is completely immune to risks. We continuously monitor for potential threats and update our practices to maintain the highest reasonable level of protection for your information.

International Data Transfers

exalorinavi primarily operates within Australia, and most of your information stays within Australian borders. However, some of our technology platforms and communication tools may involve international data transfers.

When we do transfer information overseas, it's only to countries with adequate privacy protections or service providers who meet strict contractual requirements. This might include cloud storage services or video conferencing platforms used for remote learning sessions.

We ensure any international transfers comply with Australian Privacy Principles and provide you with the same level of protection as if your information remained in Australia. You can request specific details about where your information is processed if needed.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and help us understand which resources are most valuable to potential students. These small files help us remember your preferences and track general usage patterns.

You can control cookie settings through your browser, though disabling certain cookies might limit website functionality. We don't use tracking cookies for advertising purposes - our focus is purely on improving the educational experience.

Website analytics help us identify popular topics and common questions, which guides development of new course content. This aggregate data doesn't identify individual visitors and helps us serve the sales training community more effectively.

Updates to This Policy

We review and update this privacy policy annually, or sooner if there are significant changes to our practices or legal requirements. When updates occur, we'll notify current students and recent inquirers via email.

Changes typically reflect new educational technologies, updated security measures, or modifications to Australian privacy law. We're committed to maintaining transparency about how we handle your information as our programs evolve.